jonnyswamp Posted December 1, 2020 Share Posted December 1, 2020 Have the above downloaded and have put all my marks on it on my laptop, the map on Homeport has no detail whatsoever only water and land I've bought a G3 Vison card and just plugged it in with Homport running, expecting to see a mass of contour lines and other details There is no difference to the chart appearance, but the card is recognised In the top left corner, I tried to drag and drop the stored marks from Homeport to the card but wasn't allowed I have registered the card on Garmin express, does it need to go in the plotter first ? Help Quote Link to comment Share on other sites More sharing options...
Andy135 Posted December 1, 2020 Share Posted December 1, 2020 @GPSguru Quote Link to comment Share on other sites More sharing options...
GPSguru Posted December 1, 2020 Share Posted December 1, 2020 2 hours ago, jonnyswamp said: I have registered the card on Garmin express, does it need to go in the plotter first ? Not sure to be honest, but it could be that it needs to see a device ID, so give it a try ................... Sounds like you are just seeing the base map, which means that Homeport has not acknowledged the card, or it is ignoring it. Also, you could give Garmin customer service a call ............ they are very good and the wait times are usually minimal ................ jonnyswamp and Saintly Fish 1 1 Quote Link to comment Share on other sites More sharing options...
jonnyswamp Posted December 3, 2020 Author Share Posted December 3, 2020 Rang Garmin yesterday while on the boat in front of the plotter The plotter needs updating, it was using software version 5.50 and should be on 25.4, so will download the update and see if that cures it The customer service guy said that Homeport doesn't support the G3 vision cards, only earlier versions, a bit pissed off with that Quote Link to comment Share on other sites More sharing options...
Saintly Fish Posted December 3, 2020 Share Posted December 3, 2020 4 minutes ago, jonnyswamp said: Rang Garmin yesterday while on the boat in front of the plotter The plotter needs updating, it was using software version 5.50 and should be on 25.4, so will download the update and see if that cures it The customer service guy said that Homeport doesn't support the G3 vision cards, only earlier versions, a bit pissed off with that Doh Quote Link to comment Share on other sites More sharing options...
JonC Posted December 3, 2020 Share Posted December 3, 2020 9 minutes ago, jonnyswamp said: Rang Garmin yesterday while on the boat in front of the plotter The plotter needs updating, it was using software version 5.50 and should be on 25.4, so will download the update and see if that cures it The customer service guy said that Homeport doesn't support the G3 vision cards, only earlier versions, a bit pissed off with that What plotter are you running on now? I know you’ve said but I’m lazy? Quote Link to comment Share on other sites More sharing options...
jonnyswamp Posted December 3, 2020 Author Share Posted December 3, 2020 I have a Garmin 7410 XSV and also a 5022 and a 5122 (I wouldn't have bought 3, but they came with the boat) The 7410 is the one I'm trying to update to accept the G3 vision card Quote Link to comment Share on other sites More sharing options...
JonC Posted December 3, 2020 Share Posted December 3, 2020 The 7410 looks like a google bit of kit Quote Link to comment Share on other sites More sharing options...
jonnyswamp Posted December 3, 2020 Author Share Posted December 3, 2020 I hope it is once it's updated and the new card is up and running Quote Link to comment Share on other sites More sharing options...
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